1. Overview At Megajo, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.

2. Returns

  • Eligibility: You have 30 calendar days to return an item from the date you received it.
  • Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging.
  • Proof of Purchase: Please provide a receipt or proof of purchase to complete your return.

3. Refunds

  • Processing: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • Approval: If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • Timeframe: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Shipping

  • Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Shipping Errors: If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-Returnable Items Certain types of goods are exempt from being returned. These include perishable goods, custom products, and personal care items.

6. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected] and send your item to: Wasfi Al-Tal Street (Gardenz), Pc Plazza Building, Amman, Jordan.

7. Contact Us If you have any questions about how to return your item to us, contact us at:

  • Email: [email protected]
  • Phone: +962 7 9916 9212 | +962 7 7781 1838
  • Address: Wasfi Al-Tal Street (Gardenz), Pc Plazza Building, Amman, Jordan